Essante Worldwide by FUN Unlimited
Privacy, Terms, Help, and F.A.Q's
The Diet Pop General Policies and Procedures:
The Diet Pop Information:
General Information About The Diet Pop
Contact The Diet Pop
Ordering Information:
How to Order Online
How to Order by Phone
Payment Methods
Order Confirmation
Order Status
Shipping Policies and Procedures:
Shipping
Delivery Policy
Delivery Scheduling
Delivery Acceptance
Damaged Item Policy
Multiple Item Order Policy
Delivery Time Frames
Carrier Contact Information
General Policies and Terms:
Returns & Refunds Policy
Cancellation Policy
Copyright Policy
Change of Order Policy
Links and Resources
Privacy Policy
Terms of Use
General Information:
TheDietPop.com was established with one purpose in mind: to promote the highest quality natural health and wellness products offered by Essante Worldwide by FUN Unlimited Inc. and the incredible business opportunity they offer.
Every product on our web site comes with free shipping unless otherwise stated..
Looking towards the future: we are dedicated to promoting all current and future natural health and wellness products that Essante Worldwide by FUN Unlimited will offer, as well as Essante Worldwide by FUN Unlimited's incredible high paying associate program.
Please remember... "People who monitor and supplement their daily health needs, tend to have higher job performance standards, spend more quality time with their families, and are generally much healtheir than the average person."
(Quoted by: R J Cram - Executive Manager - TheDietPop.com)
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Contact The Diet Pop:
If you have a question regarding an order, one of our products, or anything relevant to information pertaining to TheDietPop.com, please Contact Us. We will respond back to you as soon as possible.
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How to Order Online:
To order online, choose the item you would like to purchase, select any available options (if available), and click the "Add to Cart" button.
The item(s) you've selected will be shown in your shopping cart. From the cart, you may choose to continue shopping and select other items to purchase, or click on "Checkout" to submit payment information.
*Please note all personal information will be kept confidential and used only to process your order. We will never sell your information to any third parties. All credit card and banking information is submitted directly to PayPal, in which we do not have access to. Payment information will transmit over a PayPal's secure encrypted connection using the latest SSL (Secure Sockets Layer) technology. All personal account information (name, address, e-mail, etc) submitted to us is safely isolated from unauthorized Internet access.
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How to Order by Phone:
We understand that at times you may have additional questions, or just may wish to place your order with someone over the phone. To reach us via phone, simply call us toll free at 800-921-0049 and one of our Customer Service Specialists will be happy to assist you. Our phone lines are open Monday - Friday 9:00 AM - 5:00 PM Eastern Standard time.
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Payment Methods:
 We accept payment by credit card using Visa, MasterCard, American Express, and Discover Card,and e-Check through Secure PayPal.
- Please be sure to provide your exact billing address and telephone number, be sure that they match the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.
- You can be confident that your personal and account information is secure. PayPal employs the latest 128-bit encryption technology in all parts of their site that requires any personal information.
Can I pay with a check or money order?
At this time we do not accept money orders, we do accept e-Checks through the PayPal payment system.
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Order Confirmation:
Regardless of the method you choose to place your order (online or via telephone), you will receive a confirmation e-mail which includes your order information within 24 hours. Please contact us immediately if you do not receive a confirmation e-mail from us.
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Order Status:
You will receive a confirmation e-mail when your order ships. This will include your personal tracking number along with carrier contact information. Please contact our carrier as soon as possible, but at the latest within 4-5 business days to arrange for your delivery.
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Shipping:
SHIPPING: Shipping charges will automatically be added to your final invoice, based on the items purchased. At this time, expedited shipping is not available for our products.
SHIPPING OUTSIDE THE CONTIGUOUS 48 STATES: When you check out, your invoice will be transmitted to Customer Service. They will contact you within 1-2 business days to provide you with the shipping charges.
IN-STORE PICK UP: Not available
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Delivery Policy:
Our carriers will generally bring your order to the entrance of your home or apartment building. However, in the event of inaccessibility, a delivery notice may be left by the carrier.
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Delivery Scheduling:
Please note that any missed deliveries may incur additional redelivery costs.
*Deliveries times are generally Monday thru Friday between 9:00 am and 5:00 pm.
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Delivery Acceptance:
- Please Contact Us for assistance on any damages or missing item issues.
**IMPORTANT**
Failure to notify us immediately of such issues may cause a delay in shipping replacement times.
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Damaged Item Policy:
- Please Contact Us for assistance on any damaged items issue.
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Multiple Item Delivery Policy:
We offer a variety of products .Therefore, if you purchase more than one item, you may receive more than one package at the time.
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Shipping Time Frames:
We generally find deliveries occur within our estimated timelines indicated. We can not control exact delivery times, and do not guarantee delivery dates. Please keep in mind that holidays and inclement weather can often cause a short delay in the delivery of your order.
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Carrier Contact Information:
Our carriers are located in the list below. Please be sure to check your shipping confirmation email for your tracking number and shipper for your order. If you have not received your shipping confirmation email, your order has not yet left the warehouse.
Our carriers provide online tracking capabilities right on their web sites, which are listed below. You may also contact our shippers by telephone in order to check the shipping status of your order.
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Package Carriers:
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Returns & Refunds Policy:
We know that you will be very pleased with our Essante Worldwide by FUN Unlimited products, and your satisfaction is important to us. In the unlikely event that you are not happy with your purchase, you must contact us within 30 days of your shipment being delivered in order to be eligible to return items.
All returned or cancelled items are subject to a 20% re-stocking fee, with remaining balance issued as in-store credit, valid for six (6) months. The customer is responsible for return shipping costs.
All products exchanged or returned must be boxed, wrapped, and packaged in its original condition or it will not be accepted. Returned items should be free of damage. As soon as we have received and inspected the return, we will apply the credit amount (less shipping fees and restocking fees, as noted above). Actual shipping charges on any item or package are non-refundable.
A 20% charge will apply to any cancelled items or returned items, which can be credited to a new order of equal or greater value within six (6) months from the date of the original order.
ALL SALES ARE FINAL ON SPECIAL OR CUSTOM ORDERS, CLEARANCE ITEMS.
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Cancellation Policy:
Orders placed on our online store are charged and processed quickly. Once we receive your order, we immediately place your items into production and process the order for shipment from warehouse stock. Cancellations will only be accepted prior to shipping.
*NOTE: If items are ordered indicate a "Shipping Resumes" status in our online store at time your order is placed. We place your order into production and commit to our manufacturer for the items in your order. As such, the cancellation policy above applies in these cases.
**Items that have shipped can not be cancelled. However, you may take advantage of our Return Policy.
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Change of Order Policy:
All requests of changes to orders must be submitted through the contact us link on our web site. Changes will be only be accepted if order has not shipped. If changes are possible, your exact changes will be confirmed via e-mail. Submission of e-mail does not guarantee change can be accommodated and charges may incur.
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Copyright Policy:
All content included on this site, such as text, graphics, logos, button icons, images, data compilations, and software, are the property of TheDietPop.com, and/or Essante Worldwide by FUN Unlimited Inc. and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of TheDietPop.com, and/or Essante Worldwide by FUN Unlimited Inc. and protected by U.S. and international copyright laws.
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Links and Resources:
The Diet Pop offers a Links Directory to help our visitors, partners, and friends promote their website's. If you own or operate an appropriate relevant site, Please contact us with your site information before linking to us, and we will review your site and credibility to allow links.
Link to us - We backlink: We encourage you to link to the TheDietPop.com website by using the approved logos, banners, and textual ads. Please contact us if you are interested in us linking to your site and vice vera.
If you have a website and would like to link to TheDietPop.com, we have a number of banners and text links that you may choose from.
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